Blue glass sample

Is professional installation required?
Yes. Hardwired lighting should be installed by a licensed electrician in accordance with local codes.

Can the voltage be customized?
Yes. Voltage can be customized to suit your country’s electrical standard. Contact us before ordering to confirm the required voltage.

How long does delivery take?
Standard sea freight is estimated at 25–35 calendar days after dispatch. Express delivery, when available, is generally 7–14 business days after dispatch.

What if the fixture arrives damaged?
Contact us as soon as possible after delivery with photos of the fixture, packaging, and shipping label so our team can review the issue under our Shipping and Refund Policies.

How should I clean the fixture?
Switch off the power, allow the fixture to cool, and gently dust with a soft dry microfiber cloth. Do not spray cleaner directly onto the fixture.

Can I return it?
Eligible unused, uninstalled items may be returned within 60 days of confirmed delivery. Please review our Return & Refund Policy before ordering.

• Standard Delivery — Sea freight: 25–35 calendar days after dispatch; production and preparation time are additional.
• Express Delivery — 7–14 business days after dispatch when available; preparation time is additional.
• 60-Day Returns — Eligible unused, uninstalled items may be returned under our policy.
• Secure Packaging — Fragile lighting is carefully packed for international delivery.

Read the full Shipping Policy →
Read the full Return & Refund Policy →

Voltage customization: Voltage can be customized to suit your country’s electrical standard. Please contact us before ordering to confirm the required voltage.